We just want to highlight how impressed we were with your salesman James. We are first time buyers of a caravan and have not got a clue on what did what in the caravan.
We found a caravan we liked and was within our price range. James then took us to the caravan and showed us what things do and how to make up the bunk as we could not work it out.
All the time he was cheerful and nothing was too much trouble for him. Even when we mentioned the few parts that needed fixing he was happy to write them all down to ensure they get fixed.
Will certainly recommend Highbridge to other people if all your salesman are like James.
I recently had cause to visit Highbridge Caravans ,when following a very heavy rainstorm, We had a serious water leak in our (four year old) caravan, which we had purchased 13 month previously from a dealer in GLOUCESTER. I spoke to Chris who is a trained Swift technician, who, advised me on how to arrest the leak, temporarily repair it, and furnished me with all info I required to contact Swift.( he reluctantly advised me that he was amazed at the total lack of interest by the Gloucester dealer) I have in the Past dealt with Highbridge and ALWAYS have received first class service and attention. I would like to say a Big Thank you to Chris for all his help, he is a credit to his company, and maintains their already very high standards of customer care. This visit was purely for help and advice, and cost me nothing, but saved me a lot of stress and money.THANK YOU HIGHRIDGE, PARTICULARLY CHRIS.
Hello Highbridge - wanted to initially compliment you on your professionalism from the man in the caravan area, directing my wife and I to various caravans; through to the Salesman and purchasing process.Â Having bought our new Sterling Eccles Sport 584 we hit theÂ road.Â Two small problems arose, at separate venues, during our trips.Â Highbridge was contacted and engineers duly arrived n site and the matters resolved effectively and with very little delay and under guarantee.Â I can only say you deserve, and lived up to, your reputation, which is why we came to you in the first place.
Amazing service. Thank you Paul from the camping department for sorting Channel Training out with some great 6 man tents. Friendly, helpful and brilliant to do business with!
Prompt 1st class service, always a pleasure to buy from Highbridge Caravans.
If anyone could find a more friendly, helpful, efficient or obliging dealer to purchase a caravan/motorhome from, I'd love to hear about them. Even under the recent very saddest of family circumstances it was business as usual and friendly smiles were there for all. Couldn't fault their sales and certainly couldn't fault their after sales, service and customer service.
Picked up Moe the Motorhome from being back to sort some minor faults since picking up. We have to say can't fault the service with Sales or After Sales the whole experience has been outstanding so friendly and nothing is too much trouble THANK YOU can't wait to start our adventures.
Ordered camping washer. Easy payment and super quick delivery. Arrived next day. Fantastic service.
Just to say a quick thank you to the team at Highbridge, particulary Mike Ford. My wife and I popped in about a month ago, purely to look at camper vans with vague thoughts of purchasing in a couple of years time for when we plan to retire. However, we ended up in the new caravan section, saw a couple of vans we liked the look of and as a consequence we collected our new Swift Coastline last week! Mike was very helpful, not at all pushy, and stayed behind long after the gates were locked at close of business to discuss our requirements. Mike worked through the towing specifications for our vehicle and found that the Coastline was a match. When we came to collect the van, the workshop and hand-over team were equally all very helpful. Thanks again for the excellent service.
We are writing to express our satisfaction with the service we have recently received at Highbridge. We purchased a Rapido 9048df motorhome from you and took delivery on 27th May. We found all of the staff, in reception, sales office, shops and service bays, to be helpful, friendly, efficient and most welcoming. We were particularly impressed with Phil and Hannah in Service because they were absolutely excellent in every respect. We will have no hesitation in recommending Highbridge to family and friends for future sales, purchases and servicing.
Thank you all very much indeed. You made our dealings with you a most pleasant experience.