If anyone could find a more friendly, helpful, efficient or obliging dealer to purchase a caravan/motorhome from, I'd love to hear about them. Even under the recent very saddest of family circumstances it was business as usual and friendly smiles were there for all. Couldn't fault their sales and certainly couldn't fault their after sales, service and customer service.
Picked up Moe the Motorhome from being back to sort some minor faults since picking up. We have to say can't fault the service with Sales or After Sales the whole experience has been outstanding so friendly and nothing is too much trouble THANK YOU can't wait to start our adventures.
Ordered camping washer. Easy payment and super quick delivery. Arrived next day. Fantastic service.
Just to say a quick thank you to the team at Highbridge, particulary Mike Ford. My wife and I popped in about a month ago, purely to look at camper vans with vague thoughts of purchasing in a couple of years time for when we plan to retire. However, we ended up in the new caravan section, saw a couple of vans we liked the look of and as a consequence we collected our new Swift Coastline last week! Mike was very helpful, not at all pushy, and stayed behind long after the gates were locked at close of business to discuss our requirements. Mike worked through the towing specifications for our vehicle and found that the Coastline was a match. When we came to collect the van, the workshop and hand-over team were equally all very helpful. Thanks again for the excellent service.
We are writing to express our satisfaction with the service we have recently received at Highbridge. We purchased a Rapido 9048df motorhome from you and took delivery on 27th May. We found all of the staff, in reception, sales office, shops and service bays, to be helpful, friendly, efficient and most welcoming. We were particularly impressed with Phil and Hannah in Service because they were absolutely excellent in every respect. We will have no hesitation in recommending Highbridge to family and friends for future sales, purchases and servicing.
Thank you all very much indeed. You made our dealings with you a most pleasant experience.
It was so nice to meet Liz from aftersales today and at long last to be able to put a face to a name and e-mail, could you also thank Tracey for her time and fantastic advice, it shows me & my wife that at long last we have found a dealer who goes that extra mile to help new and old customers to receive a top rate service. Thank you again for everything and we hope to be able to spend many happy years with Highbridge Caravans with our present Caravan and also our next new Caravan that we will be buying from your dealership.
We recently purchased our first motorhome and everyone from the sales team, receptionists, shop staff, handover team and the man who insisted on carrying our gas bottle to van & fitted it were aLL polite, knowledgeable, courteous, humorous and above all made us feel happy and at ease. We will most definitely be recommending them to anyone looking to buy or upgrade or even need a part for their holiday home either motorhome, camping or caravan. We will most certainly be going back. All bases were covered in their service, couldn't fault them. A definite family team.
Just a short note of thanks for the good service we received from yourselves. Being quite new to caravanning, we were grateful for the guidance you provided in our purchase.
My wife and I took delivery of our new Coachman VIP 520/4 earlier today and we would just like to say a big thank you to all who were involved.
About two weeks ago we looked around your new vans, settled on the one we wanted and approached the sales office where we were greeted by the receptionist who made us feel very welcome, she arranged for a salesman to see us and got us a cup of coffee whilst we were waiting. James arrived and took us into an office where we negotiated and agreed a deal that we were very happy with. James was a pleasure to deal with and his added humour made us feel very comfortable.
When we arrived on collection day we were greeted by a pleasnt young man whose name we didn't get, he went off to find out if the van was ready whilst the receptionist (a different one today) made sure we were okay.
Shortly after, we were on our way down to see Andrew who showed us all around the van and with the greatest of patience put right all the little niggles we found.
The whole experience was first class and we can't thank you enough for making it so easy. All of the staff there are great so credit to everyone. We will have no hesitation in recommending Highbridge Caravans to anyone we know is looking to buy.